Privacy Policy — 7u77bd

1 Introduction

7u77bd ("we", "our", "us") is committed to protecting and respecting the privacy of every player who uses the 7u77bd platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This policy applies to all users of the 7u77bd website at 7u77bd.net, the associated mobile site, and any other digital touchpoints operated under the 7u77bd brand. It covers personal data collected from players based in Bangladesh and any other jurisdiction in which 7u77bd operates.

By accessing the 7u77bd platform, registering an account, making a deposit, or using any of our services, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you must discontinue use of the platform immediately.

2 Who We Are

7u77bd is an online casino and sports betting platform serving players across Bangladesh, offering cricket betting, live casino games, slot titles, crash games, and related entertainment products. The platform operates at 7u77bd.net and is the data controller in respect of all personal data collected through the platform.

For any privacy-related queries, you may contact our Data Protection team directly:

• Email (plain text — not a link): [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the platform
• WhatsApp (plain text — not a link): +880 1700-000000

3 Data We Collect

7u77bd collects personal data that is necessary to provide our services, comply with legal obligations, and maintain a safe and fair gaming environment. The categories of personal data we collect are set out in the table below:

We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required to do so by a legal obligation. Where such collection is necessary, we will seek your explicit consent.

4 How We Collect Data

7u77bd collects personal data through a number of channels. The primary methods are described below:

• Direct submission: Data you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or completing any form on the platform.
• Automated technologies: Technical and usage data collected automatically as you interact with the 7u77bd platform, including through cookies, server logs, and analytics tools. See Section 8 (Cookies & Tracking) for full details.
• Payment processors: Transaction confirmation data received from payment partners such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks (Visa, Mastercard) when you make deposits or request withdrawals.
• Identity verification providers: Data returned by third-party KYC and identity verification services that we use to confirm your identity and age in accordance with our legal obligations.
• Fraud prevention services: Risk signals and data shared by fraud prevention and anti-money-laundering (AML) screening services that help us identify and prevent prohibited activity on the platform.
• Publicly available sources: In limited circumstances, we may verify information you provide by cross-referencing publicly available sources, such as published electoral registers or public court records.

5 How We Use Your Data

7u77bd uses your personal data only for the purposes for which it was collected, or for compatible purposes that you would reasonably expect. The specific uses of your data are set out below:

• Account management: To create, maintain, and administer your player account, including processing your registration, verifying your identity and age, and communicating with you about your account status.
• Service delivery: To process your bets, deposits, and withdrawals; to provide access to cricket betting markets, live casino games, slot titles, and all other products available on the 7u77bd platform.
• Legal compliance: To fulfil our obligations under applicable anti-money-laundering (AML), know-your-customer (KYC), and counter-terrorism financing (CTF) regulations. This includes maintaining records of transactions and reporting suspicious activity where required.
• Responsible gaming: To monitor player behaviour for signs of problem gambling, to enforce self-exclusion requests, and to apply deposit and session time limits set by players or mandated by our responsible gaming policies.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, account takeover attempts, bonus abuse, and any other prohibited conduct described in our Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance through our live chat, email, and WhatsApp support channels.
• Platform improvement: To analyse usage patterns, identify bugs, and improve the overall performance, design, and feature set of the 7u77bd platform.
• Personalisation: To tailor the platform experience to your preferences, including displaying relevant game recommendations, promotions, and content based on your activity history.
• Marketing communications: To send you promotional offers, bonus notifications, and news about the 7u77bd platform — but only where you have given your explicit consent to receive such communications. You may withdraw consent at any time.

6 Legal Basis for Processing

7u77bd processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to enter into or perform the contract between you and 7u77bd — for example, creating your account, processing bets, and handling deposits and withdrawals.
• Legal obligation: Processing required to comply with applicable laws and regulations — for example, KYC identity verification, transaction record-keeping for AML purposes, and age verification.
• Legitimate interests: Processing carried out to pursue our legitimate business interests, where those interests are not overridden by your privacy rights — for example, fraud detection, platform security, and service analytics.
• Consent: Processing based on your freely given, specific, and informed consent — for example, sending marketing emails or SMS promotions. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

Where 7u77bd relies on legitimate interests as the legal basis for processing, we have conducted a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. Details of these assessments are available upon request.

7 Data Sharing & Disclosure

7u77bd does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors: Transaction data (amount, account reference, timestamp) is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard solely to process your deposits and withdrawals.
• KYC and identity verification providers: Identity documents and personal details are shared with certified third-party KYC providers to verify your age and identity as required by our legal obligations.
• Game providers: Gameplay session data (username, stake amounts, game outcomes) is shared with game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver their games and resolve technical disputes.
• Fraud and AML screening services: Risk-relevant data (IP address, device fingerprint, transaction patterns) is shared with fraud prevention and AML compliance services to detect and prevent prohibited conduct.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by applicable law, court order, or regulatory requirement. We will notify you of such disclosures where legally permitted to do so.
• Corporate restructuring: In the event of a merger, acquisition, or sale of all or part of the 7u77bd business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.
• Professional advisers: Lawyers, auditors, and accountants engaged by 7u77bd may have access to your data in the course of providing professional services, subject to strict confidentiality obligations.

All third parties with whom 7u77bd shares personal data are required to process that data in accordance with applicable data protection principles and to implement appropriate technical and organisational security measures.

8 Cookies & Tracking

The 7u77bd platform uses cookies and similar tracking technologies to enhance your experience, maintain session continuity, and support analytics and security functions. The cookies we use fall into the following categories:

• Strictly necessary cookies: Essential for the platform to function correctly. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how visitors use the platform — which pages are visited most often, where users drop off, and how long sessions last. This data is used exclusively to improve platform performance.
• Functional cookies: Allow the platform to remember your preferences such as language settings, display preferences, and whether you have dismissed certain notifications, so you do not need to reset these on each visit.
• Targeting and personalisation cookies: Used to deliver content and promotions relevant to your interests based on your activity on the platform. These are only activated where you have given your consent.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect the functionality of the 7u77bd platform. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set — please refer to your browser's help documentation for instructions.

9 Data Retention

7u77bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal retention obligations, and to resolve any disputes or enforce our agreements. Specific retention periods are outlined below:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be linked to any identifiable individual. Where anonymisation is not technically feasible, data will be securely destroyed.

10 Data Security

7u77bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• SSL/TLS encryption: All data transmitted between your device and the 7u77bd platform is encrypted in transit using TLS 1.2 or higher.
• At-rest encryption: Sensitive data stored in our databases — including financial data and KYC documents — is encrypted at rest using AES-256.
• Access controls: Access to personal data within 7u77bd is restricted to authorised personnel on a strict need-to-know basis. Administrative access is subject to multi-factor authentication and access logging.
• Penetration testing: The 7u77bd platform undergoes regular security assessments and penetration tests conducted by independent security specialists to identify and remediate vulnerabilities.
• Incident response: 7u77bd maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players as soon as reasonably practicable.
• Vendor security: Third-party service providers who process personal data on our behalf are required to maintain security standards equivalent to or exceeding those maintained by 7u77bd, as set out in binding data processing agreements.

While 7u77bd takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is entirely secure. We encourage you to take steps to protect your own account security, including using a strong and unique password and enabling two-factor authentication where available.

11 Your Rights

As a player on the 7u77bd platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a verified request.

• Right of access: You have the right to request a copy of all personal data that 7u77bd holds about you, together with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Where possible, corrections will be applied within 10 business days.
• Right to erasure: Also known as the "right to be forgotten". You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that legal retention obligations may prevent immediate deletion of certain data categories.
• Right to restrict processing: You may request that we restrict processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Rights related to automated decision-making: Where 7u77bd uses automated processes to make decisions that significantly affect you (for example, account suspension triggered by automated fraud detection), you have the right to request human review of that decision.

12 Children's Privacy

The 7u77bd platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in our account registration and KYC process specifically to prevent underage access.

If 7u77bd becomes aware that personal data has been collected from an individual under 18 years of age, the account will be immediately suspended, all relevant data will be securely deleted, any deposits will be returned in accordance with our Terms & Conditions, and the matter may be referred to the appropriate authorities.

If you are a parent or guardian and believe that your child has accessed the 7u77bd platform or provided us with personal data, please contact us immediately at [email protected]. We take the protection of minors extremely seriously and will act promptly on all such reports.

13 Third-Party Services

The 7u77bd platform integrates services provided by third-party game developers, payment processors, and technology vendors. These third parties may process personal data in connection with their services. 7u77bd is not responsible for the privacy practices of third-party providers; however, all providers engaged by 7u77bd are required to process personal data in accordance with binding data processing agreements.

Key third-party service categories and their data-handling implications include:

• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi): Receive session and gameplay data to deliver game functionality. Each provider's own privacy policy governs their use of this data.
• Payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard): Process payment transaction data independently in accordance with their own privacy and security standards. 7u77bd does not store full card numbers or mobile banking PINs.
• Analytics providers: Anonymised usage data may be processed by analytics platforms to generate aggregated insights about platform performance. No personally identifiable information is shared with analytics providers.
• Cloud infrastructure providers: 7u77bd's platform is hosted on secure cloud infrastructure. Hosting providers process personal data solely as data processors under 7u77bd's instructions and are prohibited from using data for their own purposes.

The 7u77bd platform does not contain links to external third-party websites. Should this change in future, those external sites' privacy policies will govern data collected by them, and 7u77bd will not be responsible for their privacy practices.

14 International Transfers

The 7u77bd platform primarily serves players in Bangladesh, and the majority of personal data processing takes place within systems serving the Bangladesh and South/Southeast Asia region. In limited circumstances, personal data may be transferred to servers or processors located outside Bangladesh — for example, where game provider infrastructure or cloud hosting services operate from other countries.

Where such international transfers occur, 7u77bd ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses that require the recipient to process your data to a standard equivalent to that required under applicable Bangladesh data protection principles.
• Data processing agreements with all international data processors that clearly define the scope, purpose, and security requirements applicable to the transferred data.
• Regular review of international data transfer arrangements to ensure ongoing compliance with applicable legal requirements.

15 Changes to This Policy

7u77bd reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. The date of the most recent revision is displayed at the top of this document.

When we make material changes to this policy, we will notify you by posting a prominent notice on the 7u77bd platform and, where required, by sending a notification to the email address or mobile number associated with your account. Your continued use of the platform following publication of the revised policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 7u77bd protects your personal data. If you disagree with any changes, you may contact us to discuss your options or request account closure in accordance with our Terms & Conditions.

16 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which 7u77bd handles your personal data, please contact our Data Protection team through any of the following channels:

• Email (plain text — not a link): [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the platform
• WhatsApp (plain text — not a link): +880 1700-000000

Please include "Privacy Enquiry" in the subject line of any written communication so that your message is directed to the appropriate team. 7u77bd aims to acknowledge all privacy-related enquiries within 3 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 calendar days.